SHIPPING AND RETURNS
Shipping Policy
Due to the delicate and customized nature of our balloon gift sets, we take special care in how Fabuloons are delivered.
​
Local Pickup & Delivery
Local pickup or local delivery is available for Fabuloons to ensure the highest quality presentation.
​
-
Local pickup and delivery options will be available at checkout (when applicable).
-
This option guarantees your Fabuloons arrive looking their absolute best.
​
Shipping Options
Shipping Fabuloons is available by request only and may incur additional shipping fees due to:
​
-
Oversized packaging
-
Fragile materials
-
Specialized handling requirements
​​
Shipping costs will be calculated based on size, distance, and carrier requirements. Customers will be notified of any additional charges prior to shipment.
​
Shipping Disclaimer
While we package Fabuloons carefully, we cannot guarantee balloon longevity or condition once shipped, as balloons are sensitive to:
​
-
Temperature changes
-
Transit handling
-
Shipping delays
-
​
By selecting shipping, the customer acknowledges these risks.
​
Processing Time
-
Fabuloons are custom-made and typically require 3–5 business days to process.
-
Rush orders may be available upon request and subject to availability.
​​
Return & Exchange Policy
Due to the custom and perishable nature of balloon products:
​
-
All Fabuloons sales are final.
-
No returns, refunds, or exchanges are accepted once an order has been completed or shipped.
​​
If there is an issue with your order upon delivery, please contact us within 24 hours with photos so we can review and assist.
Questions or Special Requests
If you have questions about delivery, shipping eligibility, or special arrangements, please contact us before placing your order. We’re happy to help make your celebration special.